Privacy policy-knowelltek

This Privacy Policy details how knowelltek's website (the “Site” or “we”) collects, utilizes, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

If you have any questions regarding our Privacy Policy, wish to request access to or correction of your personal information, or want to file a complaint, please don't hesitate to get in touch with us.

  • Email: knowelltek@outlook.com
  • Phone: +16387431519
  • Address: 405 Savannah Park Way, Panama City Beach, Florida, United States

Collecting Personal Information

When you visit the Site, we gather certain information about your device, your interactions with the Site, and details necessary to process your purchases. We may also collect additional information if you reach out to us for customer support. In this Privacy Policy, “Personal Information” refers to any information about an identifiable individual, as outlined below.

Device Information

  • Purpose of Collection: To accurately load the Site for you and perform analytics on Site usage to optimize our Site.
  • Source of Collection: Collected automatically when you access our Site through log files, web beacons, tags, or pixels.
  • Personal Information Collected: Version of the web browser, IP address, time zone, details of the sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of Collection: To provide products or services to you in fulfillment of our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, in line with your preferences, provide you with information or advertising related to our products or services.
  • Source of Collection: Collected directly from you.
  • Personal Information Collected: Name, billing address, shipping address, payment information, email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to assist us in providing our services and fulfilling our contracts with you, as described above. For example:

  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

  • We use analytics tools to help us understand how our customers use the Site. You can learn more about how these tools use your Personal Information on their respective privacy policy pages.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners.

For more information about how targeted advertising works, you can visit the educational pages of relevant industry initiatives.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

When using our website, you (the visitor) agree to allow third - parties to process your IP address to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session variable in your browser (a temporary storage that gets automatically removed when you close your browser). We do this so that the selected currency remains consistent when browsing our website and prices can convert to your (the visitor) local currency.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, processing orders, complying with legal obligations, and resolving disputes. Order - related information may be retained for up to seven (7) years for accounting, tax, and regulatory purposes. Customer account and contact information may be retained until you request its deletion or after a period of prolonged inactivity. You may request the deletion of your personal data at any time by contacting us at knowelltek@outlook.com.

Automatic Decision - Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision - making (which includes profiling), when that decision - making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision - making that has a legal or otherwise significant effect using customer data.

Selling Personal Information

Our Site does not sell Personal Information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information provided above.
Your Personal Information will be initially processed in a location within the EEA and then may be transferred outside of Europe for storage and further processing, including to Canada and the United States.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by email or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.