Return policy-knowelltek

US ORDERS RETURN POLICY

For orders shipped within the United States, you are entitled to return any item(s) within 14 calendar days from the date of receipt for an exchange, store credit, or a full refund.

To be eligible for a return, the item(s) must be in unworn condition and, if applicable, returned in their original packaging with all tags still attached to the garment.

To initiate a return or exchange, please reach out to us via email at knowelltek@outlook.com.

Please note that a return postage fee of $4 will be applied and deducted from the refund amount of your order.

INTERNATIONAL ORDERS RETURN POLICY

For our valued international customers, you have 14 calendar days from the date you receive your order to contact us via email at knowelltek@outlook.com  to obtain a returns authorization.

Returns will not be accepted if we have not been contacted beforehand to authorize the return.

Kindly be informed that we do not provide return labels for international orders.

Upon receiving the returns authorization, you will have an additional 14 calendar days to return the item(s) to us. Returns received after this period will not be accepted.

Important Note: For hygiene reasons, we are unable to accept returns on underwear or socks.

For any further inquiries or assistance, please do not hesitate to contact us via email at knowelltek@outlook.com or call us at +16387431519. Our address for returns is 405 Savannah Park Way, Panama City Beach, Florida, United States.