Shipping policy-knowelltek

Shipping Availability
At knowelltek, we're delighted to offer both domestic and international shipping services to our customers worldwide. And guess what? We provide free shipping globally, ensuring your favorite pieces reach you without any extra cost.

Shipping Carrier
All our orders are dispatched through our trusted shipping partner, PCS (Please verify the accuracy of this information; adjustments will be made if necessary).

Order Processing Time
Each item in our collection is crafted with care upon order placement. Kindly allow up to 5 working days for us to process your order after payment confirmation.

Delivery Timeframes

  • International Shipping: Expect your order to arrive within up to 14 working days, varying based on your destination country.
  • Domestic Shipping: For our customers within the United States, delivery typically takes around 3 working days.

Shipping Costs
As mentioned earlier, we're thrilled to offer free worldwide shipping on all orders. Additionally, if you're local, you can opt for in-store pickup at no charge during our regular store hours at 405 Savannah Park Way, Panama City Beach, Florida, United States.

Tracking
While we currently do not provide package tracking services, we're more than happy to assist with order updates. Simply reach out to us via email at knowelltek@outlook.com or through our chatting system for the latest information on your order.

Shipping Issues
Please note that we are not liable for delays caused by adverse weather conditions or courier-related problems. However, in the rare event of lost or damaged goods during transit, we will gladly re-process your order. It's crucial that you provide the correct shipping address at checkout, as we cannot be held responsible for orders sent to incorrect addresses and will not issue refunds in such instances. Address changes are only possible if the products have not yet been shipped.

Customs and Import Duties
Worry not about customs fees or import duties! We've got you covered. knowelltek will handle all customs-related expenses for international shipments, ensuring you won't encounter any additional charges upon delivery.

For any further questions or assistance, feel free to contact us at knowelltek@outlook.com or give us a call at +16387431519. We're here to make your shopping experience seamless and enjoyable!